Case Study - EPI Fire Protection & Seucurity

17 Feb 2023

In 2020 EPI Fire Protection & Security partnered with Kolleno to solve the following challenges:

• Due to the nature of the industry EPI Fire Protection & Security was operating in it was necessary to decrease the Days Sales Outstanding (DSO6 in order to improve internal liquidity and to be able to rely on the steady and predictable cash flow.
• The staff was spending too many working hours monitoring the invoice payments dynamics, contacting the clients and following up.
• EPI Fire Protection & Security has outsourced the credit-control previously, however it was looking to bring this function in-house3 On the other, hand the company did not want to hire additional staff to perform this duty.
• EPI Fire Protection & Security knew that some months were better than the others, in terms of cash flow, however, it did not monitor the repayment reports.

Company description

Sending notices is one of the most effective actions to speed up the collections. When EPI Fire Protection & Security has introduced automated AR management, the employees have freed up their time to focus on their core activities and keep the motivation level up, as chasing invoices can be stressful for some. Leaving the repetitive and monotonous tasks to the technology was a great decision for EPI Fire Protection & Security as it positively was reflected on their DSO right away, and their engagement with clients.