Orange Village Transforms employee experience with pick-up automation

21 Apr 2022

A French telecoms operator with nearly 266 million customers and 148,000 employees worldwide, including 90,000 based in France, Orange has since 2006 welcomed nearly 6,000 employees to the Orange Village, located in Arcueil in the Paris region. The Orange Village is a real estate project designed to reimagine the way teams work and collaborate together. 


In the beginning, the new workspaces provided teams with greater comfort and flexibility, but as new teams joined the site, which covers more than 89,000 sq meters and comprises six buildings, the employee journey for day-to-day services such as handing out access badges, mobile phones, and IT equipment has become increasingly complex.

Installed in July 2017 at Orange Village, one year after the opening of the My Service Space, Quadient’s automated locker system has brought major changes to the service’s organization. The provision of copy and print works was now part of the My Service Space. With the self-service, automated lockers, Orange has been able to offer a new digital experience to their Orange Village employees, helping them retrieve all of their business-related items in a seamless, simple and connected process. In addition to automating the collection process, the lockers have also made it possible to extend pick-up availability to the site’s opening hours, from 7am to 10pm.

View the full case study here: https://go.quadient.com/3rHBKX9

3rd Floor Press Centre, Here East,
14 East Bay Lane
E15 2GW
London
United Kingdom

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