THE NEED FOR EFFECTIVE TRAINING

12 Jun 2018

There are many benefits to ensuring your kitchen and front of house staff are properly trained on the use of your cleaning equipment, and that ongoing training relating to hygiene and best practice is delivered, for your business, employees and customers.  to learn more about how Vaclensa can help you and your teams achieve their training needs please continue reading.

Although many businesses within the hotel and hospitality sector have a dedicated cleaning team and cleaning schedule in place, there is a real need to ensure specific cleaning tasks can still be successfully completed outside this planned timetable.  

Daniel Cross, Marketing lead at Vaclensa, comments “within the hotel and hospitality sector poor hygiene is not an option, so it is vital that in-house staff are trained on the proper use of equipment.”

This is an industry where all staff need to ensure that everything is being done to maintain a very high level of cleanliness and hygiene, and not just in the kitchen area.  Customers are going to be visiting the reception areas, the dining areas, the washroom and toilet facilities, which all contribute to the customers experience.

Following the delivery of new cleaning machines to a site, Vaclensa deliver live training sessions to the appropriate members of the cleaning team and hospitality staff, so they can physically use the machines as they are being taught.

Daniel continues “specific cleaning tasks may require specific methods, so the right machine is only part of the solution.  Being able to use that machine correctly means reducing exposure to risk, for both staff and customers.”

In the event of a spill for instance, the use of a mopping system may well clean the area, but create a potential slip and fall hazard.  In events like this the hazard can drastically be reduced by using a compact scrubber dryer which, when used correctly by trained staff, will clean and leave the floor dry immediately.

Instances where staff use machines incorrectly can also result in a significant financial impact for a business, on top of creating potential hazards to staff and customers.  Machines designed to clean hard floors, when used on carpeted areas for example, can result in the creation of a slip hazard, a ruined carpet, and a broken machine. 

“If an existing member of staff uses a machine incorrectly, and subsequently teaches a new member of the team to use the machine in that same way, a vicious cycle is being created which can have serious consequences, from unhappy customers to the need to purchase brand new machines” said Daniel.

For this reason, it is highly beneficial that the kitchen staff, front of house and customer facing teams are just as capable of using the on-site cleaning equipment properly and as effectively as the actual cleaning teams. 

Vaclensa Ltd.
Website
T: 0161 728 1800

Vaclensa Ltd
Unit C5
Leadbeaters Lane
BL5 1FL
Bolton, Greater Manchester
United Kingdom

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