Strengthening Asset Monitoring, Preventative Maintenance, and Regulatory Compliance: the Co-operative (Co-op) Group

2 Apr 2019

By automating and streamlining our invoice validation process, Accruent has helped us save 5% in total maintenance spend.” IAN SMITHYMAN - Head of Contract Management and Service Improvement

THE CHALLENGE: Convenience retailing in the UK is a highly competitive market. Before using Accruent solutions, the Co-op was unable to deliver to the same standards and cost model as its competitors because its system was inefficient, logistically difficult, and costly:

Preventative maintenance management was dispersed among four external providers11 different compliance systems meant convoluted legal complianceBundled invoicing in large amounts caused a lack of data transparencyManual cabinet monitoring led to wasted employee hours and food spoilage

THE RESULTS: The use of the Accruent solution enabled the Co-op to free up colleague time in its stores, move the decision-making process to an automatic one, and to utilize the benefits of a technical service bureau to resolve technical issues. Better data insight and connected facilities drive efficiency, providing the critical information the Co-op requires to make decisions that will improve the business for the future. Results were:

Maintenance cost visibility; PPM compliance increased to 95%+ certainty; 33% reduction in service providers; 5% savings through invoice and maintenance streamlining; Reduced food wastage and 99.8% asset availability

Accruent
Website
T: 0207 340 8586

Suite 3.43, 111 Buckingham Palace Road
SW1W 0SR
London
United Kingdom

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