Whether service is an add-on to your asset sales, or a business in and of itself, ServiceMax from GE can help you get the most from your field service teams and ensure high levels of customer satisfaction.

ServiceMax goes beyond work order management and basic dispatching, providing a complete suite of capabilities to support the most critical aspects of service operations management. And it’s focused on the operational users – whether your dispatch teams, or the technicians in the field – with user environments designed to be easy to use, and that make it easy to access whatever supporting data may be needed as work is performed. Explore the key areas noted below to see how these solutions can lead to increased revenue, higher field service productivity, and greater customer engagement.

Part of a broad range of solutions aimed at optimising assets and operationsWithin Novotek’s portfolio, ServiceMax works alongside other OT solutions such as SC...

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Managing field service teams effectively
Product News

Managing field service teams effectively

Industrial IT and automation expert Novotek UK and Ireland will be exhibiting at the Field Service Management Expo at the ExCeL, London. The event, which takes place from June 19–21, 2018 brings together professionals working in all aspects of service management, logistics and operations. Representatives from Novotek will be exhibiting on stand N1150.

Novotek is inviting attendees at the Field Service Management Expo to test GE’s Predix ServiceMax field service software. ServiceMax from GE Digital, the leading provider of field service software, can increase first time fix rates, reducing the time to conduct a repair, while enhancing customer satisfaction. In addition, the increased management visibility in field operations enables enterprises to quickly recognise and address revenue-generating opportunities.

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