Concept Evolution at Dexterra: a partnership taking FM to new heights in Canada

15 Feb 2022

It’s hard to overstate the demands on modern facilities management providers. Under growing pressure to drive efficiencies, push sustainability and maximize asset performance, embracing technology has become more and more pivotal to the work FMs do every day.

An organization that vividly understands this need is Dexterra. With 90 years’ experience in 11 of Canada’s 13 provinces – managing and maintaining over 50 million square feet of space for clients in defense & security, healthcare, education, retail, social housing and beyond – Dexterra are true leaders in the delivery of fully integrated FM solutions, driven by the technology they harness throughout their sites.

That is where FSI and our Concept Evolution platform enter the frame. Dexterra have worked with us the past six years, utilizing our CAFM technology to provide the most complete support to their clients possible. Through this, they consistently meet the ever-growing demands facing the industry and go above-and-beyond for their clients.

To hone in on how Dexterra is achieving this, here we will focus on one of their most prominent P3 sites: The Forensics Services & Coroner’s Complex in Toronto, Ontario. Discover how CAFM sits at the heart of their successful management of this critical building, and hear from two of their key team members – Craig Francis (Facility General Manager) and James Quinn (Facility Maintenance & Operations Manager) – on how Concept keeps them at peak performance.